Request a temporary esim pack to use in another compatible device until your device is returned or replaced (you will need photo ID to obtain a replacement esim).Request a temporary physical sim to use in another device until your device is returned or replaced (you will need photo ID to obtain a replacement sim) or.
If you are using an O2 esim in a device from O2 and your device needs to be returned for repair or replacement, you can: You will only be able to receive one call at a time during a call, any incoming calls to the other number will be diverted to voicemail. If you have both an esim and a physical sim in your device, you will need to set one of them as your default data line in your device settings.
O2 esims are subject to our Pay Monthly Mobile Agreement terms which can be found here.
